Now, I don't think I'm the only one who thought this all night long:
Customer: *on the phone and angry* “HOW DARE YOU RUN AN EMERGENCY ALERT DURING THE RED SOX GAME?! BASES LOADED!”
Me: “Ma’am, I’m sorry for the inconvenience. We have no control over the emergency alerts.”
Customer: “CAN’T THEY DO IT AT NIGHT?! I’M TRYING TO WATCH THE GAME! BASES ARE LOADED!”
Me: “Again, ma’am, unfortunately the emergency alert will broadcast during an emergency situation; we have no control over when that will happen.
Customer: “WELL YOU BETTER GET SOME CONTROL OVER IT!” *click*